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When a site is on the most searched list on ScamAdviser, it’s either that people are not very sure of its legitimacy or the site appears dubious. Thus, when sinsay.com appeared, I was curious to know if the site is legit or a scam.
Sinsay.com is an online fashion shop that offers clothes and accessories for men, women, and even kids.
Customer reviews are very good at shedding light on products and a general overview of the website. Sinsay.com does not have a lot of glowing reviews with the site having a 2.8/5 rating on Trust Pilot.
Most of the customers are complaining that they either recieve half of the products and they never received their money or the products back.
Sinsay appears to be a part of LPP, a clothes manufacturing company located in Gdańsk, Poland. LLP has several other stores that are listed on its website.
With a vibrant social media following, Sinsay uses its social media handles to reach out to its followers. The Facebook page has amassed over 2.6 million followers and has gotten a blue verification tick.
However, most of the posts are done in the Polish language and non-Polish speaking customers must use a translation to get the message.
Usually, an online store displays all the contact information for all to see. Sinsay even directs customers to fill out a contact form located under the “contact menu”. But I could not find any contact menu anywhere on the site.
Perhaps it's one of the reasons why some customers were complaining about poor customer service. Even after getting through they still cannot get the help they require.
Overall, Sinsay appears to be functional but most of its products are allegedly poor and the customer support does not appear to be helpful. Most people seem to have gotten their orders though the product did not arrive as shown in the pictures.
For some, the orders never arrived in full and efforts to get a refund were futile for most people. Caution is advised when dealing with Sinsay.com
This article has been written by a scam fighter volunteer. If you believe the article above contains inaccuracies or is missing relevant information, please contact Scamadviser.com using this form.
