Oregon Toll Service Scam

Oregon residents are seeing an influx of text messages claiming they have outstanding tolls. Well, turns out, you are not the only one and this type of scam has been going around the US for much of 2024.

Since early March 2024, the FBI Internet Crime Complaint Center (IC3) has received over 2,000 complaints reporting smishing texts representing road toll collection services from at least three states. IC3 complaint information indicates the scam may be moving from state to state. 

Other states in the USA like Pennsylvania and New York have also witnessed similar cases with scammers using similar tactics in Oregon. So, what should you do if you receive the text? Do you pay the $50 requested? Do you engage the text? Or do you ignore the whole text completely? Read on to learn how to interact with the text and how best to detect and protect yourself from a toll road SMS scam. 

How the Oregon Toll Service Scam Works

Just like in previous cases, the Oregon toll service scam starts with users getting an SMS claiming they have an outstanding amount that they need to pay ASAP. Failure to do so will result in a $50 fine with a link provided.

Source: Reddit

The main of this text is to create a sense of fear and urgency and since they are not demanding a lot of money, some people may be tempted to click on the link. So, what should you do if you receive such a text? 

What to Do If You Receive the Scam Text

1. Do Not Click the Link: The link in the text message is likely malicious. Clicking on it could lead to your personal information being stolen or your device being infected with malware.
2. Do Not Respond: Engaging with the scammer can confirm that your number is active, which may lead to more scam attempts.
3. Verify with the Official Source: If you are concerned about the possibility of an outstanding toll, contact the official toll service provider directly using a verified phone number or website. Do not use any contact information provided in the suspicious text.
4. Report the Scam: File a complaint with the IC3 at www.ic3.gov, and be sure to include:
      ~The phone number from where the text originated.
       ~The website listed within the text.
5. Check Your Account: Use the toll service's legitimate website to check your account for any outstanding tolls or issues.
6. Contact Customer Service: Reach out to the toll service's customer service phone number for verification and assistance.
7. Delete Smishing Texts: Remove any smishing texts received to avoid accidental engagement with the scam.
8. Secure Your Information: If you click on any link or provide your information, make efforts to secure your personal data, such as changing passwords and monitoring your accounts for unusual activity.

How to Detect and Protect Yourself from Toll Road SMS Scams

Look for Red Flags: Be wary of any unsolicited text messages asking for payment or personal information. Legitimate organizations will not ask for sensitive information through text.

Check the Sender: Official toll services will have a consistent and recognizable number or email address. For instance, SunPass customers will only be contacted from official email addresses such as customerservice@sunpass.com or noreply@sunpass.com, and text messages will come from a specific number like 786727.

Stay Informed: Keep yourself updated on common scams and tactics used by scammers. Knowledge is your first line of defense.

Use Security Software: Ensure your phone has up-to-date security software that can help detect and block malicious links and messages.

Bottom Line: Stay Sharp and Don't Engage

Scammers can either invent new ways of scamming people or recycle already-known tricks. In the case of the Oregon toll service scam, it seems they are duplicating whatever is happening elsewhere in the country. Keep your wits with you and never send any details requested over text or click on any links. Remember, when in doubt, always verify with the official source and report any suspicious activity to the appropriate authorities.

Source: Unsplash.com