How to Report a Scam to Action Fraud UK

Action Fraud is the UK’s national fraud reporting centre. It gathers intelligence and hands it over to National Fraud Intelligence Bureau for analysis and action. 

If you experience a scam, notice fraudulent behavior or have a brush with cybercrime, then you should report it online to ActionFraud.

Here’s how you can do it: 

Step 1: Log In To ActionFraud

Open https://www.actionfraud.police.uk/ then select the option that best describes you in reporting this fraud:

• A Victim
• Reporting for a Victim
• A Business, OR,
• A Witness

You will be required to log in or sign up if you have no existing account with ActionFraud.

Click Next.

Step 2: What does the fraud relate to?

Select appropriately the option that best relates to the fraud:

• A letter, phone call, or email
• Hacking, viruses, or malware
• Dating fraud
• Bank Account/plastic cards
• Buying and selling
• Identity theft
• Pension frauds
• Financial investments

Click Next.

Step 3: Information About You

Choosing any of the above options leads you to the next page to fill in further information about you: your name, contact details, and biodata.

You will also be asked to give permission that your information can be passed to relevant authorities.

Once you click Next a pop-up window appears which you can ignore and continue with your reporting.

Step 4: Details of the Fraud

Here you key in:

• the date and items lost
• the value of what was lost in known currency
• If you recovered anything
• Any evidence you have and,
• If you have already reported elsewhere.

Then click Next.

Step 5: Suspect and Payment

You will be required to state whether the suspect is an individual or a company and key in some information you have on them.

Then select the payment method used, if any.

Click Next.

Step 6: Additional details

Add any other details you may have into the text box.

Click Next.

Step 7: Review and Submit

At this point, you get to see all the details you have filled so far, countercheck that all is in order, then click submit.

Once you do, you will get a reference number for your report.

Action Fraud will then email you to confirm that your report is received.