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Having been opened in January 2022, Dermabuzz is a new website that offers skincare products. But just like many new websites, there is some doubt regarding its legitimacy. Thus, when the site appeared on the most searched sites on ScamAdviser, we went on a quest to see if it's a legit site or not.
Any new website will want to have authentic content on its pages. Otherwise, search engines might penalize them with lower rankings. With Dermabuzz, we found that some of their content was similar to other sites.
We ran a search for the below text taken from the ‘About Us’ page:
“Our commitment to quality, integrity and customer satisfaction combined with an unmatched expertise in applications and processes has provided every one of our customers with superior results.”
We found a lot of sites using the same content on the Google search results.
This is a common trick used by mainly Chinese webshop scams who don’t want the hassle of producing good content on many sites.
Customer reviews are quite important as they often offer firsthand experience on what one can expect from the company. Dermabuzz does not have very many reviews and the few that are there not pleasing.
On ScamAdviser, Dermabuzz has a 1 out of 5 rating based on one review in which the customer is complaining that the products are substandard and the customer service was wanting.
I could not find any other reviews on other popular review sites like Site Jabber, Trust Pilot, or MyWOT.
Usually, when an online store delivers defective, damaged or wrong products, there is a consensus of how customers can return the products. After all, a damaged product is no good for anyone. For Dermabuzz, they claim the site cannot accept returned products.
But they claim that “If a product or service offered on the Company Sites is not as described, you may return the item, as specified in Terms of Purchase.”
But on the Terms of Purchase, there is no mention of return policy. In fact, they just repeat the same phrase, “as as specified in these Terms of Purchase”
This looks like it may be a deliberate effort to frustrate customers who wish to send back their products.
Overall, we doubt the legitimacy of Dermabuzz.com. There are a lot of characteristics that we see with other scams. Caution is advised while dealing with this site. Products may not be as advertised and returning the products may be a tough ask.
This article has been written by a scam fighter volunteer. If you believe the article above contains inaccuracies or is missing relevant information, please contact ScamAdviser.com using this form.
